Absolutely. We believe that empowering you to set up your creative haven should be a clear, confidence-building part of the journey. Here’s a detailed look at what you can expect.
What’s Included in Your DreamBox Kit
Every DreamBox ships as a comprehensive kit, designed for assembly in your home. The package includes:
- Detailed, Step-by-Step Assembly Manual: A printed, illustrated guide that walks you through the entire process.
- All Necessary Hardware: Every bolt, screw, cam lock, and specialty part is included, clearly labeled and separated into numbered bags that correspond with the assembly stages.
- Specialized Tools: Key tools, like the hex keys (Allen wrenches) required for assembly, are included in the box. You will need to provide a few basic household tools, such as a rubber mallet, a Phillips-head screwdriver, and a level.
- Online Support Portal: Access to a dedicated online hub with the manual in digital format, a suite of video tutorials, and a comprehensive FAQ section.
Beyond the Paper: A Multi-Layer Support System
We provide instructions, but our support philosophy is built on clarity, community, and empowerment. We know that people learn differently, so we offer multiple pathways to success.
1. The Video Tutorial Library
This is where many creators start. Our online video series breaks down the assembly into manageable chapters, from unboxing and inventory to the final adjustments of the doors. Watching someone else do it first can demystify the process and highlight tips that aren’t always obvious in a static manual.
2. The "Create Room Family" on Facebook
This is your secret weapon. Our private Facebook group is an active community of over 60,000 creators. Before, during, and after assembly, you can search for specific questions, post photos for real-time advice, and find inspiration for organization that might influence how you assemble certain sections.
3. Professional Customer Support
Our U.S.-based customer service team is well-versed in every nuance of DreamBox assembly. If you hit a snag, a quick call or email can often resolve it in minutes. They can help you interpret the manual, identify a part, or troubleshoot an alignment issue.
Pro-Tips for a Smooth Assembly
Having helped thousands of creators through this process, we’ve gathered some lesser-known advice that can make a significant difference.
- Schedule and Stage: Plan for two people and a full day (6-8 hours) in a clear, open space. Before you start, open all the boxes and sort the numbered hardware bags. This “staging” mimics a professional workshop and prevents frantic searches mid-step.
- The Level is Your Best Friend: The single most important tip for a DreamBox that opens, closes, and operates smoothly is ensuring it is perfectly level, both front-to-back and side-to-side, before you fully tighten all the bolts. Don’t rush this step.
- Embrace the Adjustability: The patented track system is designed for future you. During assembly, don’t overtighten the track screws until you’ve considered your storage plan. Remember, shelves and components can be moved later with ease.
- Assemble Where It Will Live: Due to its size and weight, it’s highly recommended to build your DreamBox in the room where it will be used. Initial assembly in its final location is easiest.
The Philosophy Behind the Instructions
Our approach stems from a core belief: outer order creates inner calm. The assembly process is the first ritual in establishing your new creative space. We provide the structure and support to ensure this initial experience builds anticipation and pride, not frustration. You are not just following steps-you are constructing the physical foundation for your creativity. We’re here to make sure that foundation is rock solid.