Outstanding Orders

Please chat with our DreamBot Messenger located in the bottom right hand corner.  If you have further questions you can be escalated to one of our Creators on hand to help you understand your order.  You can also see COVID Delays.

Prices and Sales Tax

**Please Note: We are required to collect sales tax on all items delivered in several states, and in Canada. 

Assembly

Assembly is required on all furniture. 
We provide with each shipment a detailed set of instructions. 
If your shipment does not have instructions please call our customer service line at (801) 226-2686 and we will e-mail you a copy

We highly recommend two people assembling all of our products. 
Estimated Assembly Time: 3-6 hours

Refund/Cancellation Policy

All cancellations on any order that has not shipped will also be charged a 10% fee, capped at $25.  

30-Day Money Back Guarantee

If for ANY REASON, you don’t love your CreateRoom furniture or accessories, we offer a merchandise refund (excluding shipping) within 30 days of receipt if you keep the original packaging it shipped with. Just give us a call and we can arrange for your furniture or accessories to be returned to our warehouse.  (A 10% restocking fee will be applied.)

All cancellations on any order that has not shipped will also be charged a 10% fee, capped at $25.