Thank you for reaching out with this important question. We understand the excitement of discovering a solution that can transform your creative space and the desire to know if it’s accessible to you, no matter where you are in the world.
The Current Situation: Shipping from the U.S.
Currently, the DreamBox and other Create Room furniture are manufactured and shipped from our facilities in the United States. We do not have dedicated retail partners, warehouses, or official distributors located in Europe or Asia at this time. This means all orders are processed and shipped directly from the U.S.
We know this can feel like a barrier, and we hear you. Our mission has always been to help creators everywhere carve out space for joy and creativity. While our direct-to-consumer model has allowed us to maintain quality and offer comprehensive customer support, we are continually evaluating how we can better serve our international community.
A Practical Guide for International Creators
If you are located in Europe or Asia and are determined to make a DreamBox your own, it is possible to arrange shipping, though it requires some additional planning. Here is a practical, step-by-step approach based on experiences shared by other international creators.
1. Understand the Logistics and Costs
The DreamBox is a substantial, handcrafted piece of furniture. International shipping involves three primary components:
- Freight Cost: This is based on the cubic volume and weight of the crated DreamBox to your destination port.
- Customs Duties & Import Taxes: These are fees levied by your home country. They vary significantly by nation and are the responsibility of the purchaser.
- Local Delivery & Handling: You will need to arrange for an agent to clear it through customs and a freight company for final delivery to your home.
Tip: Consider reaching out to international freight forwarding companies for quotes. Some customers have found it helpful to use an agent who specializes in door-to-door shipping from the U.S.
2. Connect with Our Customer Experience Team
Before making any decisions, please contact our Customer Experience team directly. They are your most valuable resource and can provide:
- The most current estimate for freight cost to a major port in your region.
- The exact crate dimensions and weight for your own inquiries.
- Guidance on the required paperwork.
3. Tap Into Our Global Community
You are not alone in this journey. Our Create Room Family Facebook Group is an incredible resource. Search within the group for terms like "international," "UK," or "shipping" to find posts from creators who have already navigated this process. This real-world advice is invaluable.
Our Global Vision and Your Creative Journey
This question touches on a core part of our brand's vision. Our belief that you were born to create and our goal of fostering "outer order, inner calm" resonate with creators from all backgrounds. We celebrate the diverse projects-from paper crafting in England to sewing in Singapore-that are sparked in a dedicated, organized space.
While our physical distribution is currently centered in North America, our community and our mission are unequivocally global. Expanding our reach in a sustainable and service-oriented way is an active part of our long-term vision. The best way to stay informed on any future developments is to subscribe to our newsletter and join our online community.
In the meantime, we are here to support your planning however we can. Your dream of an organized, inspiring creative haven is worth the effort, and we are honored to be part of your journey to create room for yourself and your creativity.