DreamCart

The cart is great. However, the service and follow up has been dreadful. We ordered this item in November and received it in February. It's now been more than 2 months and we still haven't received the medium totes that were on backorder when our cart was shipped. Since then, we have received nothing but the runaround from customer service. Very disappointed in this company and will definitely not order from you again.

Ordered my dreamcart 6 + months ago but still cant use it due to the proper hardware not being included to install the shelves. Ive called and sent photos of the hardware I received showing that they cant possibly be the pieces needed for shelving install considering they have no pegs or holes to be able to hold them into place. No help given, no correct pieces sent. Still have blank dreamcart with 0 shelves installed

It was easy to put together. It’s perfect for scrapbooking.

Where do I begin with all of my issues with my cart. I still after four months have yet to receive my large bins, the correct pins to hold the shelves, and the leg does not stay put and hits the side when it's closed. Theresa a hole that was drilled incorrectly, so that shows, and the side parts arrived already peeling from the wood. Another piece was chipped and others had black smeared on it. Just a mess. I still have yet to use this piece since I need a new leg, bins, and shelf connectors for the right and left to hold the shelves. I also need them for the Sew station. So frustrating. Thousands of dollars and still missing parts for all three of my pieces.

The shelves keep falling out other than that the size is perfect for projects.

I would love to tell you how much I love the DreamCart, but since I ordered it 5 months ago I haven't been able to finish putting it together! First the wrong shelf supports arrived (which I only figured out after half a dozen emails to an unresponsive Customer Service dept), and the small bins were back ordered. 10 weeks after receiving the cart, the backordered bins got here, but still no shelf supports. Customer service is EXTREMELY unresponsive, with no return emails or any sort of updates. I did receive an email for a 10% off coupon while I wait for the parts.....umm, no. This has been one of the longest, slowest, most unresponsive and overall worst experiences I have ever had with a company who doesn't seem interested in return customers. I think next time I will figure out an IKEA hack for a something similar.

I really like working on my dream cart along with my dreambox. However I would really love to get the rest of the dream card so I can set up the shelving and get the rest of the storage pieces so I can continue storing the rest of my items and finish off my craft room. I'm sure once I get all of the pieces it will be just perfect.

Waited a long time Arrived damaged Pieces missing Still do not have my tote bind

I would have given it 5 stars, although I’m still waiting for my 8 shoeboxes so therefore I can’t organize my cart and fully put it to use.

the dream cart seems like it would be good but I am still waiting for parts.. Ordered it Nov, 2020 didn’t receive it for 2 months. Missing parts and wrong parts. Fast forward to mid- Feb 2021, yah, still,waiting for totes that I ordered.. The correct parts for shelving just came in... customer service has been a show pretty much... I mean come on, they’re just medium sized totes. I could have gone to the container store to get some had I thought it was going to take 6 months to get my order completed..... So, haven’t actually sat down to do anything yet on my “dream” cart..

as not all of the parts are here yet it is hard to say if i like it! Can’t store anything yet and i am getting very discouraged!!

I was so excited when I received my dream but when it came to attaching the shelve they sent the wrong shelve support. I hope they send me the replace.

I have been looking at this for YEARRRS. I haven’t received my DREAMBOX & DREAMCART YET!!! Would I have liked to have had it for Christmas? Yes, but due to COVID EVERYTHING is on delay. I’ve been waiting on appliances since the summer.... BACK ORDER BACK ORDER that’s all I’ve heard. So I’m just WAITING PATIENTLY. Enjoying looking at other get theirs while I wait, cause I KNOW IM GOING TO LOVE IT WHEN IT COMESin early FEBRUARY! Hang in there CREATEROOM everyone is so EXCITED to get their furniture. Stay Safe & Healthy

Doesn't really fit much in the bins. Lots of things didn't fit in there at all. Nice size when table tops are opened. Handy to have it on wheels. Not really clear instructions on attaching latch to attach it to my box. Will check youtube.

The quality of this is very disappointing for how expensive it is. I would think twice before buying.

It took too long to actually get it delivered. Once it was delivered i had to wait two more weeks for the hinges. All in all this ordeal took months. I truly believe the original scrap box company would never let that happen. Switching to create room the company tried to grow too fast. Customer service was sacrificed over quantity of orders. Bigger is not better. Overall, we are happy with the dreambox and dream cart. I won't be ordering from this company in the future. Thank you, Regards, Marcus Moody

I have emailed many times to customer service and have not gotten a response. Once you've gotten my money, why don't I hear from you. I have an order for a dream box and have not gotten a response. Wendy.K.Apton@gmail.com

I was able to put my dream cart together with limited assistance of my 8 year old. Easy to assemble and instructions were mostly easy to understand. I love my dream cart. It is efficient and perfect storage and set up for scrapbooking or crafting with my son.

Brought this for my wife; after putting it together the item is not worth the cost.

I almost gave up and cancelled my order. It took 4 1/2 months from when I placed the order to when I finally received it. I the cart together by myself but needed help flipping it right side up after putting it together. I wish there was some kind of lock to keep the two leaves of the cart secure when they are folded down. I did have a problem installing the two opposing connector bolts on the divider panel - the first installed fine but when I began screwing the second in, the fibreboard began splitting and got worse with every turn of the screw driver. I ended up removing the second bolt fearing it would split the board completely if I screwed it in further. Cart seems secure without it but I was nervous it might cause a problem. I have been using it and like the cart but I do have concerns that the white fibreboard coating may scratch so will probably put a cutting matt on it as extra protection

Love the cart, the easy maneuvering, but the wait for it was ridiculous.

I purchased two of the Dreamcarts, one for each of my boys. After waiting even longer then told I was very excited to put it together for my kids. Well, that's where the excitement stopped. I assume the delay and rush to get the products out is what is to explain the poor quality of these units. I ended up returning one at the companies expense. After putting one together I was appalled at the craftsmanship. For $500 I expected this piece of furniture to be a notch or two above what I'd get and assemble from ikea or even Target. I was wrong. Almost every single cam screw caused the melamine to crack/crumble. I was forced to break out the wood glue and proceed with caution. Once it was together I was then annoyed by how the legs of the extendable table tops performed. They are rather clunky and don't easily stay tucked in when pushed in making it a bit annoying to put the sides down when not in use. Then there are the plastic bins, oye vey! These things were all warped and bent and the plastic dividers provided barely stay or reach both sides of the actual bin. I can't believe that this is a common occurrence as I don't see other negative reviews. I just wasn't prepared to put together a second unit and be equally disappointed. After waiting for so long and all of the hype I expected something better for the price. Conceptually the product is really cool, execution wise though this was a BIG FAIL. If I was looking to buy I would say buyer beware until they get there production and inventory issues back up and running normally.

Love , love , love it! I can roll it out to the dinning room to do my sewing it is a little hard to push but I love it

Truly I should be giving no stars because my order never arrived. I placed my order in late June 2020, knowing shipping times were delayed. I contacted the company after the shipping window had passed and was told it would be a bit longer. Okay I get that, 2020 has been a rough year for us all. So I tried to be patient, but every time I contacted the shop for an update I was given no answers as to why my shipment kept being delayed. I finally got in touch with a customer service rep who was able to tell me that the vendors who make the cart didn’t even have the correct template to build the cart. So it had been nearly 3 months, and I wasn’t even sure my order had been BUILT. I was given the run around for weeks before I finally decided to cancel the order. I was very upset because it was a gift for a friend who was just starting out in her new crafting business. I really wanted to support CreateRoom and her. I feel as though I was lied to for months. If the company had been more upfront with me and honest about the situation it would have saved me a lot of time and headache. Customer service was polite, but not transparent about the situation. I had no issues with the cancellation and refund.

All parts were accounted for. Parts were in well marked bags. Assembly instructions were easy to follow. Everything fit together perfectly. I wish every product was as well prepared and packaged. Thank you

I really like the idea of table and I will imaging I would love doing my crafts on it- but I am certainly disappointed with the customer service. I don’t like writing reviews or anything- but here is a summary of my experience. Bought the table > waited multiple months to receive it > arrived (yay!!) (8/11) > most of the boards are scratched (doubt it happened during shipment as the box and wrapping was amazing > start building it and the base board had the bolts placed on the wrong place > call customer service and they quickly said they will replace > 2 weeks later ... I received the wrong board (which means is now 5 months since I bought the table and still cannot use it > send another request to customer service 8/25... and just like last time they immediately responded > haven’t received the board (9/4) nor communications around the status of my request. The product is well thought through for crafting and can imagine people really loving it> I just haven’t been able to use mine . Really reconsidering not buying the DreamBox as I am afraid I will have $3k next to the table ($400+) And unable to use either :(

Went from supplies filling every nook in cranny to all supplies in one place and one room. Found many duplicates, so now my daughter is into crafting utilizing my duplicates. Everything is organized and within reach. Now I craft everyday as I no longer have to find what I need just sit down and get started. Best purchase I made. Love this. I now have 2 guest rooms and dedicated craft/office space. Before I had 2 storage rooms full of boxes and bins and 2 bedrooms with craft supplies stashed in them

I work as a full-time freelance lettering artist, and my home office doubles as my workout space. When I'm doing lettering work, I love the substantial surface area that the combo of my DreamBox table and DreamCart tables gives me. With both DreamCart leaves up and next to my DreamBox table, I have a huge L-Shaped working space to spread out on. And when it's time to get my sweat on, it's super easy to create room for me to workout quickly. I fold my DreamCart up and roll it into the corner and put my DreamBox table down, which gives me ample space for my workouts. The DreamCart is so easy to adjust and move around that I shift back and forth between these two setups pretty much daily!

I am sure I will love it after I put it together. Please ask me again in a few days.

I don’t like it as much as I thought I would. I wish I would of done more research before buying it.

The cart itself is fabulous, just what I needed to store my notions and provide a surface for cutting and sewing. However, one piece arrived with a huge chunk missing that was not in the box, so the piece was damaged before it was packed. This was very disappointing and does not speak well of your quality control. After waiting so long for delivery, I had to wait several more weeks for the missing piece. Folks, when it's your fault the piece came damaged, it would have been nice if someone could have gone right to the storeroom, grabbed a replacement and shipped it off right away. It was near to a week before it even left your premises.

I needed something to fit into a small corner but something that would give me enough work space to spread out and do my crafting, nails, video editing, you name it. My prayers were answered when I saw an Instagram post form Create Room! I checked out the options available and ordered the one leaf cart. If fits into the corner nicely, folds up and hides away, all while storing everything I have in organized little plastic holders/shelf's. It was easy to build and came quick. Overall a great experience and worth the price.

So much room for my sewing projects. A great addition to my craft room,

For the cost of this table you’d think it was going to be sturdy and worth every penny. Unfortunately I’ve had my table for only a month or so and the leg paint is already chipped from closing the leaf. And the leg gets stuck so sometimes the table leaf doesn’t close properly. I think In theory this table is perfect but in reality there are flaws, and it is very expensive.

IF you are using this for more space, then it will definitely do the job. The extra storage is super nice, but it has completed my office/crafting space and given me plenty of room to use my cricut, paint, whatever you need. I would share a picture, but I haven't cleaned my craft room yet!!

I really am enjoying this. It doesn’t roll great on carpet but moving it gingerly isn’t a problem. I wish my space would allow for the 2 leaf version but maybe I can add it someday.

I now have a place for everything even my GO Cutter for fabric....I am really blessed.

1st. Impressed with shipping it was in a wooden crate. Wish they would have given me more notice about shipment but it’s okay cause I had an awesome neighbor who signed for me and told them where to put it. 2nd it is duable for one person to put together, it took me 2 hours with a drill and screwdriver (drill screwed in the screws so much faster). 3. I wish they put Velcro or something on the bottom of the table to secure the leg when not in use. 4. I didn’t bother putting the parts on for a Dream Box because I don’t have one yet and not sure how I want it attached. 5. I see a need for extra shelves and totes of you want all one size but it works for me so far. I haven’t put anything in the bins yet but will be soon. 6. I definitely can’t wait till I can afford the dream box but I will pay someone the money to put it together for me cause I don’t think I could do it alone.

I have two Dream carts, one for downstairs and one for upstairs. It’s especially useful for when my disabilities leave me bedridden. I especially love that The cart is on wheels as it allows me to move it around. Especially useful for when I’m getting infusions and I can move my cart and table to the couch and still create while getting a infusions. The table Space is huge allowing my son to create while I create as well. In fact, I ended up giving him one of the shelves to put his own craft supplies on. The surface area is wonderful as is the compactness of the table itself. The fact that it has storage space is a huge plus. If you are thinking of side tables versus the dream cart I highly suggest the dream cart. I had a side tables for the dream box but ended up being really hard to put the tables in or access anything above or to the side of them. The dream cart is a wonderful solution as I have ample space, surface area and storage.

Love using it to craft and plan. It has added so much more space to my crafting and planning.

Was so excited to organize my crafts! Although I really need a dream box but my ceiling will not allow the height,sure wish mini box was available ! it comes back

LOVE LOVE LOVE this cart! It was the perfect addition to my new craft room. I just recently was able to revamp our once classroom basement, into a craft room but I’m needing to share it with my youngest daughter’s dollhouse, gymnastics bar and mat. I got the DreamBox the day after Christmas and quickly realized that the small table isn’t big enough for the way I spread out when I craft. I have a 6 foot folding table against the wall for just my cutting machines and laptop, and now the DreamCart coming out from that. My area is boxed in for me and just perfect! All of my scrapbooking and crafting items are in the DreamBox. I can utilize the totes on my side of the DreamCart for items that I am currently working on, which is a Disney Album, so all of my Disney papers and embellishments and tools that I am using regularly, are all right there where I can grab them without having to get up too much. Is what I love, is that the other side (the side the camera catches) is towards my daughters side of the room. The totes on that side have construction paper, googley eyes, gel pens, pipe cleaners, glue sticks, scissor, crayons, markers, colored pencils, stickers, kid stamp sets, etc. all where her and her little friends can still get to and be able to still craft or color from that side. It works out just perfect! I have been drooling over the DreamBox for many, many years. I’ve watched the design change several times. I was so happy to be able to know ahead of time about a Black Friday sale and was able to also get a great promotional savings on a credit card that made it all perfect. I saved a lot of money, got some awesome freebies (power ups set!) and then ordered the DreamCart about a week later. I LOVE my room! And this company has been just amazing to work with. Very friendly. Very professional. And they very promptly replaced a couple of things that needed to be replaced. I am beyond happy with the entire process and service! Not to mention that the organization of these pieces are just amazing. We did not pay to have it pre-built. I helped my husband. The quality and workmanship of it all was just amazing and perfect. It was all so beautifully organized and the instructions were laid out clearly. It took him, mostly alone, with a little bit of my help, about 7 hours from start (unpacking) to finish, including the shelves and totes. I cannot be happier!

The DreamCart is the perfect addition to my sewing room. The large surface is perfect for cutting fabric. A nice compliment to my USB.

I absolutely love my Dream Cart!!! I hope someday to have the Dream box to go with it.

I got the dream cart to dedicated it only to stamping. I had so many stamps that I needed a separate space to store them and create. So far it’s working out fantastic.

Love the convenience of having craft supplies at my fingertips!

Quality products, attentive customer service. Would recommend and will buy again.

Well built.... practical to move around on wheels... good storage

Well I am not that excited to about my Dream Cart at this time, because it arrived a lot later than I was expecting than when it did arrive it was missing the Primary Base piece so after laying it all out in my living room ready to assemble one Sunday, I was unable to. After multiple emails, I was finally able to get someone that was able to help me. Now I am still waiting on my piece to arrive so I can assemble my cart. I was also very disappointed that I bought The Workbox 3.0 in the brown knot color but the dram cart will only come in white, so now my extra room will not match and that is very disappointing to me especially since I paid so much for the Workbox 3.0 and buying from the same company. But the main thing the Workbox 3.0 was lacking was working table space so I always ended up at the kitchen table, so the Dream Cart was much needed. Just hoping to have the missing base arrive soon so I can finally get my Cart together since I am been waiting since the day they were original released :(

Love the Dream Cart, it is a great addition to my sewing room

I purchased two of these the day they became available. The plan was to give one to my daughter or son for their apartments to use as a project table or extra dining and storage space. I am not sure either is getting it now. I love it so much!! It went together easily. The design is brilliant. So much workspace and storage space. My craft room currently doesn't have space for this and my WorkBox. I have it in my sunroom. I bring down supplies from my WorkBox for a project and enjoy crafting in my favorite room. Since the totes are the same size, it works out great. I may take the second one to our camp and either stock it with extra supplies or take up one project at a time to work on. I always have a jigsaw puzzle out too and there is space for a puzzle and a project. I love the fact that it can have one or two sections out at a time and it folds so compactly and ROLLS off to the side. I was amazed how long it is when both tables are extended. Love, love, love it! Thank you!!!

It took 7 weeks to receive the order with the correct pieces, which was unacceptable by today’s standards. The freight came when I was out of town, though I had been assured I would receive an email (which I did not) when the item was ready to ship so I could make arrangements. The inserts are not high quality, but the table is. I do like the large workspace, the casters for mobility and the ability to fold the leaf down. The instructions were outstanding, and assembly was not difficult.

I have my Dream Cart. Best purchase after my workbox 3.0.

Love this new piece. I have the the first edition ScrapBox and have added all the amazing accessories as they were introduced. It’s a fabulous unit. In addition I have the discontinued awesome Paper Tower. To me, it’s one of the best and most versatile pieces made. 18” footprint- six feet tall. LOTS of storage in a in a small space. The DreamCart adds table space for scrapbooking, extends work surface for my sewing cabinet and I intend to use it to increase dining table space when we have family gatherings. It takes up very little space when folded down, rolls so easily and the extra storage is wonderful!! This company is so creative - the pieces very well made and customer service is beyond helpful! Overall - couldn’t be more pleased! Thank you!!

When i saw this i made plans for it. I waited for it to come out and got it with in the first couple hours. I have it in my she shed and works great, looks great, love it.

My table had missing hinges and screws which took a couple of weeks to get so I could assemble it. Then two corners were crushed and damaged and I have had to wait Two weeks for these two pieces to be replaced and they won’t ship out until early next week. This is very frustrating as this is way too long to wait for my table. Items can be express shipped or shipped overnight these days. Everything is being sent snail mail.

Enjoy the product. As I wrote to you earlier, the Fed-ex delivery placed the boxes in an exposed area, and did damage to the corners of the tables. Not happy with this, as the damage was noticed after I had paid to have the item assembled. DIANNE Strachan

I really love being able to expand my space whenever I am working on my miniatures. I have a tendency to spread out when byilding. The height is great for tucking it under exiting table space when not in use. I wish the bins had tops. Hard to get to the shelves on the other side when working as my have to spin it around. That can be awkward with the sides both in use. Glad that the Iris boxes fit as I have substituted them when working on projects. The Instructions were very easy to follow. It was a breeze to put together.

I love his new addition to my Scrapbox!! It gives me more workspace plus the added storage space!!

Dream cart is exactly what the name says , it makes crafting fun, organized and a dream to own!

I can’t wait to have a Dream Box with my Dream Cart. I might have to order another Dream Cart, too.

I just love my cart. The expandability is awesome. I generally have just one leaf up, but when I’m working on a bigger project having the second leaf is great! The cart has an amazing amount of storage given it’s small footprint. It allows me to keep most supplies out of site instead of on the table so my room loves much neater. I couldn’t be happier!

First off, I’d like to say that I’ve had a good experience with this company and their products in the past. I am still thrilled with my dreambox! Unfortunately, I’ve not been thrilled with the Dreamcart thus far. I ordered 2 the day they came out. One for my mom and one for myself. It’s my mom’s first piece of furniture from this company and my second. I paid to have mine assembled by the same person that did my dreambox. Unfortunately, multiple pieces arrived damaged so I will have to pay him to come back out when I get the replacement parts. I contacted the company and sent pictures of the damage, and as always they had great customer service and immediately sent me replacement pieces. Unfortunately, the replacement pieces arrived poorly packed and damaged as well. I once again reached out via email by sending pictures of the damage of the new pieces. It’s been a couple days and I’m still waiting for a response. I know they will take care of me as they have in the past but it’s been so frustrating. I regret that I didn’t open my mom’s to make sure nothing was damaged in hers before I reached out about the damage to mine. Unfortunately, 2 of her pieces arrived damaged as well. I’m not sure if the issue is in quality control or packing, or a combination of the two. Perhaps it’s just a fluke that both of ours had significant damage to multiple pieces. All I can say is that at this point, I’m unhappy with this purchase. This so far does not strike me as a $500 piece of furniture. I would and have recommended the dreambox to anyone who would listen. Unfortunately, I can’t do the same for the Dreamcart. I’m hopeful it’s just a matter of working out the kinks of a brand new product and that I eventually won’t regret the purchase of them.

I had wanted the Dream cart but have a small apartment. I was delighted when the Dream Cart came out. It is perfection! It was easy to build and works beautifully. I love the way it glides across my floor and I love the storage. I feel like it was made with great thought and care with crafters in mind! Love it

I got the DreamCart in the mail super fast and it was a breeze to set up! I love how it is small enough to fit anywhere, on rollers to move anywhere, and (Original ScrapBox style) full of brilliant storage solutions! A pop up desk/workspace or a rolling storage cart… you decide!

"I thought my craft room was complete with the DreamBox, until the DreamCart arrived. Now I have more work space, or can easily craft with a friend. More storage, more room, more fun!"